Rbaji FAQ — all your questions answered here

Yes, on Rbaji Registration is completely free and can be completed in just 2 minutes. All you need is your name, mobile number, email, and password. No hidden charges. Your account is activated instantly upon registration, and you'll receive a welcome bonus after your first deposit.

No documents are required for standard registration. However, for large withdrawals, you may be asked to submit a copy of your National ID (NID) or passport for KYC verification. This is in place to protect both you and Rbaji.

• Registration — No documents required
• Small Withdrawals — No KYC Required
• Large Withdrawals — NID/Passport may be required

Yes, two separate members of the same household can each open their own account. However, each person must use their own name, a unique mobile number, and their own payment method. Multiple accounts per person are strictly prohibited and if caught, both accounts may be suspended.

Email us at support@rbaji.wine with your name, registered mobile number, and approximate registration date. Our customer team will verify your identity and help recover your email details — usually resolved within 24 hours.

To register on Rbaji, you must be at least At least 18 years old You must be of legal age. Registration and gaming are strictly prohibited for anyone under 18. This is part of our responsible gaming policy.

To close your account, use the self-exclusion option in Settings or send a request to support@rbaji.wine. Make sure to withdraw any remaining balance before closing.

When you register with a valid referral code, both you and the referrer receive a special bonus. The bonus is automatically credited to your account after your first deposit. The referral code must be entered at the time of registration — it cannot be added afterwards.

Yes, after logging in you can update your email, mobile number, and password from Profile Settings. To change your registered name, you'll need to contact support and may be required to provide a reason.

Log in → click "Deposit" on the dashboard → select bKash or Nagad → enter the amount → send money to the number provided by Rbaji → enter the transaction ID → click Submit. Your balance will be credited within 30 seconds to 5 minutes.

• Minimum deposit: ৳200
• No Deposit Fees
• Instant Credit

Standard bKash & Nagad withdrawals 1–24 hours Processing times may vary. Bank transfers can take 1–3 business days. Having your KYC verification completed speeds up the process. Requests made between midnight and 6 AM will be processed the following morning.

• Minimum deposit: ৳200
• Maximum deposit: Based on Account Level
• Minimum Withdrawal: ৳500
• Daily withdrawal limit: Based on VIP level

Higher limits apply for VIP members.

First, wait 15 minutes. If the balance still hasn't arrived, copy the transaction ID from your bKash/Nagad app and share it via support@rbaji.wine or live chat. Include the transaction ID, amount, and time. Issues are typically resolved within 1 hour.

Yes, Rbaji supports Bitcoin (BTC) and USDT (TRC20/ERC20). To make a crypto deposit, select the crypto option in the Payment section and send funds to the provided wallet address. Your balance will be credited after network confirmation.

Rbaji does not charge any deposit fees. A small processing fee may apply to withdrawals in some cases. bKash/Nagad may charge their own transaction fees in accordance with their mobile banking policies.

Common reasons include: incomplete KYC verification, unmet bonus wagering requirements, withdrawal amount below the minimum limit, or pending account verification. Contact support for more details on your specific case.

Withdrawals are generally processed through the same method used for your deposit — this is part of our anti-money laundering policy. In special circumstances, an alternative method may be used; please contact support for assistance.

After Registration First Deposit you'll automatically receive a 100% welcome bonus — up to ৳5,000. No code required. The bonus is credited to your account instantly upon deposit.

Wagering requirements mean you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a ৳100 bonus means you need to wager ৳500 in total. Requirements vary by bonus — check the offers page for full details.

Yes! Rbaji regularly offers a range of bonuses for existing members:

• Daily Cashback Offer
• Weekly Reload Bonus
• Slots Free Spins Offer
• Special Tournament Bonus
• Cricket & Football Season Offers

To see all offers Latest Promotions Visit the page.

Most bonuses are valid for 7–30 days — each offer has its own validity period. If the wagering requirements aren't met before expiry, the bonus will be forfeited. It's best to use your bonus promptly once received.

Yes, accepting a bonus is entirely optional. You can decline it, and your deposit will go straight to your cash balance — withdrawable with no wagering requirements.

You'll receive a notification when free spins are awarded. You can view them on the Promotions page or in your bonus wallet. Head to the designated slot game to activate your free spins. Winnings from free spins are generally subject to wagering requirements.

VIP points can be redeemed for bonus cash, used to win special rewards, and help you level up your VIP status. Points accumulate with every bet you place. To learn more about VIP, VIP Page View.

Rbaji offers a massive game library:

• Sports Betting: Cricket, football, badminton, tennis
• Live Casino: Baccarat, Roulette, Poker, Blackjack
• Slot Games: Thousands of Themed Slots
• Jackpot Games: Million-Taka Prizes
• Virtual Sports: Available 24/7

Yes! At Rbaji, Live In-Play Betting Yes, live betting is available. You can place bets with real-time odds while matches are in progress — covering cricket, football, basketball, and more.

Minimum bet amount in most games ৳10 to ৳50 and above. The minimum for Sports Betting is typically ৳50. Higher stakes are available for high roller games.

Once a bet is confirmed in Sports Betting, it generally cannot be cancelled. However, a "Cash Out" option may be available in some cases before the match begins. In casino games, a bet can be cancelled before the current round ends.

Rbaji displays odds in Decimal, Fractional, and Malay formats. For example, decimal odds of 2.5 mean a ৳100 bet returns ৳250 if you win (৳150 profit). You can choose your preferred odds format in Settings.

Yes. If a match is officially cancelled or postponed, the full stake Automatically Refunded to your balance — typically within 24 hours.

Yes, Rbaji uses 256-bit SSL encryption. Your personal data and financial transactions are fully secured. Passwords are never stored in plain text — they are kept in hashed form.

Go to Login → Settings → Security → Enable Two-Step Verification. You can use a mobile OTP or Google Authenticator. With 2FA active, you'll need to enter an OTP every time you log in — providing an extra layer of security.

Change your password immediately and notify us at support@rbaji.wine. Review your login history in Settings. Log out all sessions from any suspicious devices. If needed, your account can be temporarily locked.

No. Rbaji does not sell or share your personal information with any third parties. Limited data may only be used where legally required or to prevent fraud. Read more Privacy Policy Read.

Go to Login → Settings → Responsible Gaming to set deposit limits, session time limits, or a cooling-off period. For more details, Responsible Gaming View page.

The Rbaji app is available for both Android and iOS. App Page Download from there. For Android, the APK file must be downloaded directly. On iOS, it can be installed via the App Store or Safari.

The app offers faster performance, push notifications, offline features, and a smoother overall experience. While the browser version has all the essentials, using the app gives you access to exclusive app-only bonuses.

For Android: go to Settings → Security → enable Install from Unknown Sources, then try installing the APK again. If the issue persists, uninstall the old version and download a fresh copy. For iOS issues, try using Safari.

You'll receive an in-app notification whenever a new update is available. App Page Download the latest version and install it over the existing one. On iOS, enabling auto-updates will keep the app updated automatically.