Rbaji Terms & Conditions — Full policy applicable to all users

In this document, "Rbaji", "we", and "us" refer to the Rbaji gaming platform and its operating company. "User", "you", and "member" refer to any individual registered on Rbaji. "Platform" refers to the Rbaji website, mobile app, and all associated services.

By registering on Rbaji, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using Rbaji.

To open an account with Rbaji, you must meet the following requirements, which are set in accordance with Bangladeshi law and Rbaji's policies.

• All registrants must be at least 18 years of age — no exceptions
• Only one account per person is permitted — multiple accounts by the same individual are strictly prohibited
• All information provided at registration — including your name, date of birth, address, and phone number — must be accurate and truthful
• A copy of your National ID (NID) or passport may be required for KYC verification
• Keep your account password strong and never share it with anyone

Rbaji accepts deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Minimum deposit amounts may vary depending on the payment method. Please check the payments page for the latest limits.

• Only payment methods registered in your own name may be used for deposits
• Using third-party payment methods is strictly prohibited
• After a successful deposit, your balance is usually updated instantly
• If a deposit is delayed due to a technical issue, our support team will resolve it within 24 hours

Rbaji is committed to ensuring members receive their winnings quickly and hassle-free. However, certain verification procedures must be followed as they are mandatory for the prevention of money laundering and fraud.

• KYC verification must be completed before your first withdrawal
• Withdrawals must generally be made using the same method used for your deposit
• Winnings from bonuses must meet the wagering requirements before a withdrawal can be made
• Standard withdrawals are processed in 15–30 minutes; VIP members are processed in 5–15 minutes
• Withdrawals may be placed on hold pending the outcome of any investigation into suspicious activity

Rbaji offers a wide range of bonuses and promotions — including welcome bonuses, reload bonuses, free spins, cashback, and more. Each bonus comes with its own specific terms, which are detailed on the bonus offers page.

• The welcome bonus is available to new members only and can be claimed once per member
• A minimum deposit is generally required to qualify for a bonus
• Bonus funds cannot be withdrawn until wagering requirements have been met
• Not all games may be eligible for bonus funds — a list of qualifying games is available on the bonus page
• A new bonus cannot be claimed while another bonus is still active

All games on Rbaji are powered by internationally certified RNG technology. The outcome of every bet is entirely random and not predetermined. Live Casino games are hosted by professional dealers, and all sessions are recorded.

• Every game has its own rules — please read them before you start playing
• Bets placed during a technical error may be deemed valid or void at Rbaji's discretion
• In Sports Betting, cancelled matches generally result in a full refund of your stake
• If one leg of a parlay bet is voided, the entire parlay may be cancelled
• Rbaji's system decisions are final — in the event of any dispute, the ruling of the support team shall be binding

The following activities are strictly prohibited on Rbaji. Any violation will result in immediate account termination and may lead to forfeiture of your balance.

• Operating multiple accounts under the same identity
• Registering with false information or under someone else's identity
• Attempting to exploit technical errors or software bugs for financial gain
• Using bots, automated software, or any form of cheating tools
• Harassing, threatening, or abusive behaviour toward other members
• Using the Rbaji platform for money laundering or any illegal purpose
• Making deposits via third-party payment methods

Rbaji reserves the right to suspend or terminate any account at any time, for any reason, without prior notice. However, in most cases, members are given an opportunity to respond before any action is taken.

• If a rule violation is confirmed, your account may be suspended immediately
• Your balance may be frozen during an investigation
• If cleared of any wrongdoing, your account will be reactivated
• Users may request to close their account at any time

Rbaji takes the protection of users' personal data extremely seriously. Please refer to our Privacy Policy page for full details. The key points are:

• Your personal information will never be sold to third parties
• KYC documents will be used solely for identity verification purposes
• All financial data is protected with 256-bit SSL encryption
• We will not share your information with authorities except where legally required to do so

Rbaji strives to deliver uninterrupted service at all times. However, there are certain circumstances for which Rbaji cannot accept full liability.

• Rbaji is not liable for any losses resulting from internet connectivity or network issues
• Rbaji is not responsible if your account is compromised due to your own negligence
• Rbaji's liability is limited for delays caused by third-party payment gateway issues
• Service disruptions may occur during unexpected technical issues

Rbaji believes gaming is meant to be entertaining — not a source of income. We are committed to promoting responsible gaming and offer the following tools to help keep our users safe.

• Option to set daily, weekly, and monthly deposit limits
• You may request a cooling-off period for a specified duration at any time
• Self-exclusion allows you to close your account for anywhere from 6 months to permanently
• If signs of gaming addiction are detected, the Rbaji team may reach out to you directly

Rbaji reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The latest version of this document is always available on Rbaji's Terms & Conditions page. Previous versions are also retained and can be provided upon request. For any questions or clarifications, support@rbaji.wineto get in touch.